Effective Date: [01 January 2022 - 01 January 2025]
At Pakafghan Logistics Company ("we," "our," or "us"), we are committed to protecting the privacy
and security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure
of information we receive from users of our services, including visitors to our website and individuals who interact with us as part
of our logistics and transportation services. We adhere to the principles of the General Data Protection Regulation (GDPR) and the
California Privacy Rights Act (CPRA) in managing your personal information. By using our services, you consent to the practices described
in this Privacy Policy.
1. Information We Collect: We may collect and process the following types of personal information about you:
a. Contact Information: Your name, address, email address, and phone number.
b. Transaction Information: Details about the transactions you make with us, such as shipment details.
c. Usage Data: Information about how you interact with our website and services, including IP address, browser type, referring/exit pages, date and time stamps, and other data.
d. Communications: Any communications you send to us, such as customer support inquiries.
e. Other Information: Any other information you provide to us voluntarily or that we collect with your consent or as permitted by applicable laws.
2. How We Use Your Information: We use your personal information for the following purposes:
a. Providing Services: To fulfill our contractual obligations, including processing shipments and managing transportation logistics.
b. Improving Our Services: To analyze and improve our website and services, including troubleshooting technical issues and conducting research.
c. Customer Support: To respond to your inquiries, address customer service requests, and provide assistance.
d. Marketing: To send you promotional materials or updates about our services, where permitted by law and with your consent.
e. Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Legal Basis for Processing Your Personal Information: We process your personal information based on the following legal grounds:
a. Performance of Contract: Processing necessary to fulfill our contractual obligations to you.
b. Legitimate Interests: Processing necessary for our legitimate interests, such as improving services and marketing.
c. Consent: Processing based on your explicit consent for specific purposes.
d. Legal Obligations: Processing necessary to comply with legal requirements.
4. Disclosure of Your Information: We may share your personal information with third parties for the purposes mentioned in this Privacy Policy, including:
a. Service Providers: Third-party service providers who assist us in delivering our services (e.g., shipping companies).
b. Legal Requirements: To comply with legal obligations or respond to lawful requests.
c. Business Transfers: In connection with any merger, sale of company assets, or acquisition, your information may be transferred to the relevant parties.
5. Your Rights and Choices: You have certain rights regarding your personal information, subject to applicable laws. These include the right to access, correct, or delete your data, and the right to withdraw consent.
6. Data Security: We implement appropriate technical and organizational measures to safeguard your personal information, aiming to protect it against unauthorized access, alteration, disclosure, or destruction.
7. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Children's Privacy: Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children without parental consent.
9. Updates to this Privacy Policy: We may update this Privacy Policy from time to time. The most current version will be available on our website, and the effective date will indicate when the latest revision was made.
10. Contact Us: If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at [info@pakafghanlogistics.com.pk/042-111-877-877].
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our practices for the collection, use, and disclosure of your personal information as described herein.
